Services

To request service call us at 845-279-7622 or 203-797-9698.

To see a Map of our General Service Area click here.

consultation

Systems Analysis, Design and Consultation Services As a service to prospective customers, we will review your current communications systems and provide comprehensive estimates and recommendations at no cost.

Installation, Implementation & Project Management A full compliment of services from voice & data cabling, setting up your new telephone, voice messaging, paging or music systems to smooth the integration of your new system(s) into your business while minimizing disruption and downtime.

Moves, Adds & Changes Services (MACs)teltech We can help you in moving, adding or making changes to your existing telephone system.  We can provide new and refurbished telephone sets and modules, including hard to find parts to keep your system running at it’s maximum capability.  Just give us a call , we have the tools, knowledge and experience to streamline the process.  To request service click here or call 845-279-7622 or 203-797-9698.

Warranty Services All new equipment and systems carry a one-year parts and labor warranty against defects and normal wear. We also recommend and offer options for extended warranty service contracts for year two and beyond, below.


emergency

Service Contracts We provide 24 X 7 x 365 emergency service and support from skilled technicians for both hardware and software.  All customers covered by a “Service Contract” also receive additional benefits, such as discount pricing, priority scheduling, FREE technical support and more.  Give us call for more details.

Remote Administration To assist in timely updates and maintenance of  your communications system, we provide remote modem programming and diagnostics services for many models of telephone systems.  With remote Administration, we can provide faster turn-around time (usually same day service) to your service requests.

Cabling & Wiring Services An end-to-end copper and fiber optic cabling solution for both new and existing buildings. Certified technicians provide pathways for today’s – and tomorrow’s – Voice, CAT5 Data, Fiber Optic, CATV and Outside Cable Requirements.

For more information on our residential Future Smart Cabling Solutions click here.

training

Training Services We provide both initial training and re-training, as well as on-going support, on both operational and administrative levels.

Leasing Services We can help you reduce capital outlay for new systems and upgrades with financing programs through GE Capital, that let you acquire more of the technology you need – as you need it.